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Please note that the application above is in PDF Format. If you do not already have the free Acrobat Reader application installed on your computer, you will first need to download it before viewing this Tenancy Application.
For general maintenance requested you can now lodge your maintenance requests via our Free Tenant App or via our new Web Page.
To log maintenance requests with our office we are pleased to invite you to download the FREE Tenant Maintenance Reporting App. The App is designed for Smart phones and tablets (Apple and Android devices).
As an alternative to the App, you can lodge requests via our new web page, which will allow you to log all new maintenance issues at the property you rent from us.
For general maintenance requested please complete & submit the form below providing as much information of the repairs as possible. Maintenance, unless urgent, is given to tradesmen by the end of the following business day.
If the damage is found to be caused by the tenant either accidently or maliciously, the tenant is responsible for payment of the repair. The cost will be debited from the tenant’s rental account after 30 day notice.
In the event of an urgent repair ring our office immediately and we shall attend to your problem as quickly as possible. If it is outside business hours then you should take what ever action is necessary to protect your goods and the property from further damage.
As per your lease agreement the method of access by a tradesman to your property is by use of management keys. They will call your prior to attending on the number you have supplied above.
EMERGENCY CONTACTS
DEFINE PROPERTY AGENTS: 0400 877 883
PLUMBING AND GAS: PRIDE PLUMBING: 0456 045 000
SOUTHERN CROSS POWER: 0450 733 758
STORM REPAIRS EMERGENCY – SES EMERGENCY 132 500
COASTAL LOCKSMITH – 0413 878 446